B&B Frequently Asked Questions
Got a question? Hopefully the answer is here somewhere — and if not, feel free to email info@bagnbaggage.org and someone will get back to you ASAP!
Subscription/Membership FAQs
We are returning to a Season Subscription model for the 2026-27 Season! You can check out the season offerings and buy a subscription here.
A single subscription gets you three tickets to our 2026-27 Season, one per show — but you have the ability to distribute those tickets however you like. You can go to each of our three shows, or use them all in one night to bring friends to a single performance! (Yes, you are allowed to purchase multiple subscriptions if that seems like the right thing for you.)
The price of one subscription is three tickets at a 10% discount from full price. Plus, as a season subscriber you will also receive our monthly Member E-Newsletter, with extra news, extra discounts, and other fun tidbits.
When you buy a subscription, the system will ask you to reserve your three ticket dates upon purchase — but don't worry, you'll be able to change those dates at any time by contacting the box office.
NOTE: For the 26-27 Season, we will be returning to a season subscription model!
The difference between the two is largely a difference in terminology: every level of membership includes a ticket to each of our season shows, just the way our subscriptions used to work. The main difference is that memberships were a way to give extra support to B&B in a difficult time, while also securing tickets for our season.
Every member receives the Member Newsletter, and invitations to exclusive member events. Some levels of membership offer additional perks, like discounted companion tickets and a chance to reserve specific seats, as our way of saying thank you for the extra support. And, just like a season subscription, a membership also lasts the duration of an individual season.
If you have season tickets to the 2025-26 season, it's still a "Membership;" season tickets to future seasons will be called "Subscriptions."
Our 2025-26 season ends with Antíkoni, and that is when all Memberships will automatically expire. Going forward, you can buy a Season Subscription to our 2026-27 Season!
You can, however, absolutely buy a Season Subscription after our season has started, since those tickets can be used for any performance. (Want to use all three of your Subscription tickets for the Christmas show? Absolutely!)
The first thing you need in order to reserve your tickets through our website is a membership login; when you purchased your membership, you received a receipt email with a link to create your member login.
SHORT INSTRUCTIONS:
Visit this page to log in as a member: https://bagnbaggage.app.getcuebox.com/o/SJ0K0BCF/shows
From the "Shows" tab at top left, select your show, then the individual performance date.
As a member, when logged in you have access to membership prices; scroll down to Member Tickets and, if applicable, Companion Passes. A regular Member Ticket is $0 and Companion Passes are $20.
Select your total number of tickets desired. (It will automatically know how many member/companion tickets you have remaining for that production.)
Click to purchase!
LONGER INSTRUCTIONS:
For a more detailed tutorial, including screenshots, click here!
NOTE: For the 26-27 Season, we will be returning to a season subscription model!
There are technically five shows that come with your membership this year:
The Glass Menagerie (Sept. 4-21, 2025)
A Tuna Christmas (Dec. 4-21, 2025)
Hadestown: Teen Edition (Jan. 23 - Feb. 8, 2026)
Dies Irae, Desirée (March 13-15, 2026)
Antíkoni (June 4-21, 2026)
NOTE: For the 26-27 Season, we will be returning to a season subscription model!
Ticketing FAQs
Tickets (and Season Subscriptions) to all upcoming shows at The Vault are available on our website! Even if they aren't quite onsale yet, they will be listed on this page, where you can also click through to read more about them.
If you prefer ordering your tickets by talking to a real live person, you can also purchase tickets over the phone (503.345.9590) or by visiting the lobby box office, during open hours: usually noon-4pm, Tuesday through Friday.
Sometimes even with the best of planning, things go awry. If you've got a ticket to an upcoming performance and you need to switch it to a different date, contact the box office: (503)345-9590 or boxoffice@bagnbaggage.org (or stop by during open hours).
As long as your original ticket is for a day that has not happened yet, our staff can usually switch it for you at no additional charge (pending availability of seats on your desired performance date).
Regular box office hours (outside of shows) are 12 - 4pm, Tuesday through Friday.
Hours are subject to change, though; sometimes theater-related things pull us away from the front desk. The box office is always reachable by email or phone: boxoffice@bagnbaggage.org or (503)345-9590.
On the day of the show, the lobby and box office will be open about one hour before showtime; the house will open for seating about half an hour before the show begins.
Our theater is a black box with modular seating, and we try to have the layout change from show to show. Seating is always in the neighborhood of 100 seats, so it's always a fairly intimate theatergoing experience.
The lobby generally opens one hour before curtain time, and the house opens for seating about half an hour before the show. All tickets are general admission; you're free to sit wherever you like inside.
Our front row of seats is at ground level (no stairs at all), and we always have wheelchair seats and accessible seating designated for those with mobility challenges. To make sure there's a spot to fit your needs on your show date, we recommend that you let the box office know ahead of time, either by phone (503.345.9590) or email (boxoffice@bagnbaggage.org).
We offer a wide variety of ticketing discounts! We have Arts for All tickets for those friends who have an Oregon Trail/SNAP Card, industry rates for our friends who are theater professionals, cheap tickets for our Preview performances, rush tickets available day of show, deep discounts for high school and college students, and more!
For all the details, visit our Accessibility & Affordability page.
For more information about our ticketing policies, visit this web page: Refund and Exchange Policies!
Theater FAQs
The Vault Theater, home of Bag&Baggage Productions, is located at 350 E. Main St. in downtown Hillsboro.
For parking and local dining information, see: Plan Your Visit.
Yes, the Vault is wheelchair-accessible, from entryway to restrooms to ADA seating. We were recently certified accessible by Wheel the World; for many more details about wheelchair or limited mobility access to the various features of our theater, you can see our Wheel the World profile page.
For more about the Vault's accessibility programs, visit our Accessibility & Affordability page.
For each show that's a part of our regular season, we offer one ASL-interpreted performance and one audio-described performance. For those specific performance dates, see our Accessibility & Affordability page.
At every performance, we have assisted-listening headsets for those who are hard of hearing. Visit the box office to check out a headset device, which provides a live amplified audio feed of the show through headphones.
Our theater is a black box with modular seating, and we try to have the layout change from show to show. Seating is always in the neighborhood of 100 seats, so it's always a fairly intimate theatergoing experience.
The lobby generally opens one hour before curtain time, and the house opens for seating about half an hour before the show. All tickets are general admission; you're free to sit wherever you like inside.
We do have a small parking lot behind our building! Anywhere marked "retail" is available to park.
There is also usually ample free street parking nearby: 2 hours until 5pm and then unrestricted after that.
There are also a few parking lots nearby. For more details and a map of nearby parking options, visit this page.
Downtown Hillsboro has a lot of great options for a pre- or post-show meal or beverage! We're right next door to Noble Hop Taproom (BYO food), and right across the street from the Hillsboro Bar and Grill (full menu till 2am closing). Both places are open before and usually after the show.
And there are plenty more options for food and drink within just a few blocks of our location (sometimes within a few steps!), from food carts to snacks to sit-down restaurants! For a map of Downtown Hillsboro dining options, visit this page.
Donation FAQs
As an arts organization in today's economic and political climate, we welcome and appreciate donations at all levels. Bag&Baggage is a registered 501(c)(3) and all donations are tax-deductible.
You can donate your time, by becoming a volunteer, or even by spreading the word on social media!
(Some companies, such as Intel make a financial donation match to volunteer hours, even if you're a retiree! Check with your employer to see if they have a match program)
You can make a financial donation online.
You can make a donation of stock; contact our development manager at jen@bagnbaggage.org to set up a transfer.
Many companies have a match program; if you have a corporate employer (or even if you're retired from a company), there's a good chance that they will match your donation of any of the above—potentially doubling or even tripling your overall gift! (In some cases, companies will even make a financial donation match to volunteer hours!) In most cases, a company will match donated funds once you've made your donation and submitted the relevant information, usually within a limited number of days. If your company uses Benevity, that's often how to submit donations for a match. Check with your company about their donation match policy!
Just like for public radio, having monthly sustaining supporters helps us have a reliable source of financial support that is independent of the ebb and flow of theater programming. General operations may not be sexy, but that's what keeps the theater running!
To become a monthly sustaining supporter, visit our Donate page, input your chosen donation amount, and then click to select "Monthly" (so it's blue and underlined) — then click the Next button at the bottom to continue the process.
If you have any questions about the sustaining support process, contact info@bagnbaggage.org for help!
Yes! Bag&Baggage can receive shares of stock, mutual funds, and exchange-traded funds (ETFs) via a Deposit Trust Company (DTC) transfer. And now may be the best time to consider a gift to optimize your 2025 tax deductions. Please consult with your financial advisor; for an overview of charitable giving law changes taking effect in 2026 click this link. Please reach out to jen@bagnbaggage.org to facilitate your gift of securities.
Miscellaneous FAQs
Our 2026-27 Season includes:
Barefoot in the Park, by Neil Simon
The Woman in Black, by Stephen Mallatratt (based on the novel by Susan Hill)
Every Christmas Story Ever Told (And Then Some!), by Michael Carleton, James Fitzgerald & John K. Alvarez
Tickets (and Season Subscriptions) are on sale now! For more information, see our 2026-27 Season Page.
We usually announce the next year's season sometime around March or April, for shows that begin performing in the fall of that year. Check the website for details or sign up for our newsletter!
Our regular practice is to hold general season auditions near the beginning of our season, and often callbacks closer to the start of each individual show. Visit our Audition Information page for news of any upcoming scheduled auditions, and information on how to sign up.
In the past, we have very occasionally put on shows that called for high-school age actors, but it's safe to assume that in general, we are pretty much never casting roles for minors. We do, however, have a developing program for training high-school age theater professionals, called HYPE (Hillsboro Youth Performing Ensemble). We have 10 students in this year's cohort (25/26 season); the HYPE Showcase will be on July 17 & 18, 2026.
At this time, we do not offer AEA contracts. (However, we do pay very comparably with AEA rates!)
Quick links
Hopefully these sections hold the answer to your question. If not, let us know!
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You can call us at (503) 345-9590, drop by the box office, or email us at info@bagnbaggage.org
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