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You are here: Home / Refund and Cancellation Policy

Refund and Cancellation Policy

Canceled or Rescheduled Performances or Events

It is extremely rare, but something like inclement weather may cause us to have to cancel a performance or special event. We will work with you to attempt to exchange your tickets to alternative performance dates, or arrange for a ticket refund in the form of a gift certificate.

If a one-time event is rescheduled your tickets will automatically transfer to the new date and we will notify you. If you are unable to attend that date let us know and we’ll arrange options per the above.

Replacement Tickets

If your tickets are lost, stolen, damaged, or destroyed, you may be able reprint your tickets from your confirmation email, if the temporary ticket file is still available in the system. If not, you can have our box office staff print your ticket for you at the box office the night of the show, or call ahead to have the ticket confirmation email resent so you can reprint.

Refunds and Exchanges

Bag&Baggage Productions maintains a no refund policy for all purchases. If an event is canceled or rescheduled as listed above, we can refund your ticket purchase in the form of a gift certificate to be used in the future.

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    • Calendar
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    • PASSPORT Free Ticket Program
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    • Teacher & Student Study Guide Resources
    • High School Internships
    • Emerging Artist Program
    • Brave Space
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  • About
    • Mission & Core Values
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    • The Vault Theater
    • Work With Us
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    • Audition Information
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    • Buy Tickets
  • Programming
    • Calendar
    • Sequestered Soliloquies
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    • The Problem Play Project
  • Plan Your Visit
  • Engage & Learn
    • Educational Opportunities
    • PASSPORT Free Ticket Program
    • Elementary Students
    • Teacher & Student Study Guide Resources
    • High School Internships
    • Emerging Artist Program
    • Brave Space
    • Access & Affordability
  • About
    • Mission & Core Values
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    • The Vault Theater
    • Work With Us
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    • Audition Information
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    • Individual Giving
    • Corporate Giving
    • Planned Giving
    • Advertise With Us
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  • Home
  • Buy Tickets
    • Buy Tickets
  • Programming
    • Calendar
    • Sequestered Soliloquies
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  • Plan Your Visit
  • Engage & Learn
    • Educational Opportunities
    • PASSPORT Free Ticket Program
    • Elementary Students
    • Teacher & Student Study Guide Resources
    • High School Internships
    • Emerging Artist Program
    • Brave Space
    • Access & Affordability
  • About
    • Mission & Core Values
    • Accountability
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    • The Vault Theater
    • Work With Us
    • ​Volunteer Opportunities
    • Audition Information
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    • Corporate Giving
    • Planned Giving
    • Advertise With Us
  • Contact
  • Home
  • Buy Tickets
    • Buy Tickets
  • Programming
    • Calendar
    • Sequestered Soliloquies
    • The KBNB Podcast
    • The Problem Play Project
  • Plan Your Visit
  • Engage & Learn
    • Educational Opportunities
    • PASSPORT Free Ticket Program
    • Elementary Students
    • Teacher & Student Study Guide Resources
    • High School Internships
    • Emerging Artist Program
    • Brave Space
    • Access & Affordability
  • About
    • Mission & Core Values
    • Accountability
    • Our People
    • The Vault Theater
    • Work With Us
    • ​Volunteer Opportunities
    • Audition Information
    • Press Coverage
  • Support Us
    • Why Support Us
    • Make A Donation
    • Individual Giving
    • Corporate Giving
    • Planned Giving
    • Advertise With Us
  • Contact
  • Home
  • Buy Tickets
    • Buy Tickets
  • Programming
    • Calendar
    • Sequestered Soliloquies
    • The KBNB Podcast
    • The Problem Play Project
  • Plan Your Visit
  • Engage & Learn
    • Educational Opportunities
    • PASSPORT Free Ticket Program
    • Elementary Students
    • Teacher & Student Study Guide Resources
    • High School Internships
    • Emerging Artist Program
    • Brave Space
    • Access & Affordability
  • About
    • Mission & Core Values
    • Accountability
    • Our People
    • The Vault Theater
    • Work With Us
    • ​Volunteer Opportunities
    • Audition Information
    • Press Coverage
  • Support Us
    • Why Support Us
    • Make A Donation
    • Individual Giving
    • Corporate Giving
    • Planned Giving
    • Advertise With Us
  • Contact
  • Home
  • Buy Tickets
    • Buy Tickets
  • Programming
    • Calendar
    • Sequestered Soliloquies
    • The KBNB Podcast
    • The Problem Play Project
  • Plan Your Visit
  • Engage & Learn
    • Educational Opportunities
    • PASSPORT Free Ticket Program
    • Elementary Students
    • Teacher & Student Study Guide Resources
    • High School Internships
    • Emerging Artist Program
    • Brave Space
    • Access & Affordability
  • About
    • Mission & Core Values
    • Accountability
    • Our People
    • The Vault Theater
    • Work With Us
    • ​Volunteer Opportunities
    • Audition Information
    • Press Coverage
  • Support Us
    • Why Support Us
    • Make A Donation
    • Individual Giving
    • Corporate Giving
    • Planned Giving
    • Advertise With Us
  • Contact

The 21/22 Season is generously sponsored by:

Ronni Lacroute

Box Office Hours:

Mondays: 10-4pm

Wednesdays & Thursdays: 11-4pm

The Vault Theater
350 E. Main St., Hillsboro, OR 97123

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