B&B Frequently Asked Questions
Got a question? Hopefully the answer is here somewhere — and if not, feel free to email info@bagnbaggage.org and someone will get back to you ASAP!
Membership FAQs
The first thing you need in order to reserve your tickets through our website is a membership login; when you purchased your membership, you received a receipt email with a link to create your member login.
SHORT INSTRUCTIONS:
Visit this page to log in as a member: https://bagnbaggage.app.getcuebox.com/o/SJ0K0BCF/shows
From the "Shows" tab at top left, select your show, then the individual performance date.
As a member, when logged in you have access to membership prices; scroll down to Member Tickets and, if applicable, Companion Passes. A regular Member Ticket is $0 and Companion Passes are $20.
Select your total number of tickets desired. (It will automatically know how many member/companion tickets you have remaining for that production.)
Click to purchase!
LONGER INSTRUCTIONS:
For a more detailed tutorial, including screenshots, click here!
There are technically five shows that come with your membership this year:
The Glass Menagerie (Sept. 4-21, 2025)
A Tuna Christmas (Dec. 4-21, 2025)
Hadestown: Teen Edition (Jan. 23 - Feb. 8, 2026)
Dies Irae, Desirée (March 13-15, 2026)
Antíkoni (June 4-21, 2026)
You're in luck! If you came to see The Glass Menagerie, and want to purchase a membership, you can buy a membership before December 5th and we will refund the price of your Glass Menagerie ticket!
(You're also welcome to buy a membership before December 5th if you like, even if you didn't come see Glass Menagerie, since there are still four shows you could see for free with a membership: A Tuna Christmas; Dies Irae, Desirée; Hadestown: Teen Edition; and Antíkoni.)
There are currently three levels of membership available, for the 25/26 "Roots and Renewals" Season. Each of them come with one free ticket to each of our Mainstage shows, plus a monthly Member-Only newsletter and invites to our Artist Salons. Here is the complete list of perks and benefits at each level:
Canon ($150)
- One free Member Ticket to each of our Mainstage shows
- Advance Reservations (tickets can be reserved one week before the public gets access)
- Monthly Member-Only Newsletter
- Exclusive Artist Salons: Each Mainstage production will have a private event where members can mingle and chat with each other and with the artists over a glass of wine
Expanded ($200)
- One free Member Ticket to each of our Mainstage shows
- 2 Companion Passes @$20 for each Mainstage Show
- A 2-Block Pass to the 3rd Annual Hillsboro Film Festival
- Free Drink @ Mainstage Shows
- Preferred Seating
- Advance Reservations
- Monthly Member-Only Newsletter
- Exclusive Artist Salons: Each Mainstage production will have a private event where members can mingle and chat with each other and with the artists over a glass of wine
Premium ($300)
- One free Member Ticket to each of our Mainstage Shows
- 2 Companion Passes @$20 for each Mainstage Show
- Free Drink @ Mainstage Shows
- Free ticket to Bag&Baggage's 2025-26 Season Gala
- Full Weekend Pass to the 3rd Annual Hillsboro Film Festival
- Preferred Seating: contact the Box Office to reserve specific seats for your show date!
- Advance Reservations (tickets can be reserved one week before the public gets access)
- Monthly Member-Only Newsletter
- Exclusive Artist Salons: Each Mainstage production will have a private event where members can mingle and chat with each other and with the artists over a glass of wine
It's largely a difference in terminology: every level of membership includes a ticket to each of our season shows, just the way our subscriptions used to work.
Every member also receives the Member Newsletter, and invitations to member events such as our Artist Salons — a chance for members to mingle with each other and with artists in our current show. Some levels of membership offer additional perks, like discounted companion tickets and a chance to reserve specific seats, as our way of saying thank you for the extra support. And, just like a season subscription, a membership also lasts the duration of an individual season.
Ticketing FAQs
Tickets to all upcoming shows at The Vault are available on our website! Even if they aren't quite onsale yet, they will be listed on this page, where you can also click through to read more about them.
Sometimes even with the best of planning, things go awry. If you've got a ticket to an upcoming performance and you need to switch it to a different date, contact the box office: (503)345-9590 or boxoffice@bagnbaggage.org (or stop by during open hours).
As long as your original ticket is for a day that has not happened yet, our staff can usually switch it for you at no additional charge (pending availability of seats on your desired performance date).
Regular box office hours (outside of shows) are 12 - 4pm, Tuesday through Friday.
Hours are subject to change, though; sometimes theater-related things pull us away from the front desk. The box office is always reachable by email or phone: boxoffice@bagnbaggage.org or (503)345-9590.
On the day of the show, the lobby and box office will be open about one hour before showtime; the house will open for seating about half an hour before the show begins.
Our theater is a black box with modular seating, and we try to have the layout change from show to show. Seating is always in the neighborhood of 100 seats, so it's always a fairly intimate theatergoing experience.
The lobby generally opens one hour before curtain time, and the house opens for seating about half an hour before the show. All tickets are general admission; you're free to sit wherever you like inside.
We offer a wide variety of ticketing discounts! We have Arts for All tickets for those friends who have an Oregon Trail/SNAP Card, industry rates for our friends who are theater professionals, cheap tickets for our Preview performances, rush tickets available day of show, deep discounts for high school and college students, and more!
For all the details, visit our Accessibility & Affordability page.
Theater FAQs
The Vault Theater, home of Bag&Baggage Productions, is located at 350 E. Main St. in downtown Hillsboro.
For parking and local dining information, see: Plan Your Visit.
Yes, the Vault is wheelchair-accessible, from entryway to restrooms to ADA seating. We were recently certified accessible by Wheel the World; for many more details about wheelchair or limited mobility access to the various features of our theater, you can see our Wheel the World profile page.
For more about the Vault's accessibility programs, visit our Accessibility & Affordability page.
For each show that's a part of our regular season, we offer one ASL-interpreted performance and one audio-described performance. For those specific performance dates, see our Accessibility & Affordability page.
At every performance, we have assisted-listening headsets for those who are hard of hearing. Visit the box office to check out a headset device, which provides a live amplified audio feed of the show through headphones.
Our theater is a black box with modular seating, and we try to have the layout change from show to show. Seating is always in the neighborhood of 100 seats, so it's always a fairly intimate theatergoing experience.
The lobby generally opens one hour before curtain time, and the house opens for seating about half an hour before the show. All tickets are general admission; you're free to sit wherever you like inside.
We do have a small parking lot behind our building! Anywhere marked "retail" is available to park.
There is also usually ample free street parking nearby: 2 hours until 5pm and then unrestricted after that.
There are also a few parking lots nearby. For more details and a map of nearby parking options, visit this page.
Downtown Hillsboro has a lot of great options for a pre- or post-show meal or beverage! We're right next door to Noble Hop Taproom (BYO food), and right across the street from the Hillsboro Bar and Grill (full menu till 2am closing). Both places are open before and usually after the show.
And there are plenty more options for food and drink within just a few blocks of our location (sometimes within a few steps!), from food carts to snacks to sit-down restaurants! For a map of Downtown Hillsboro dining options, visit this page.
Miscellaneous FAQs
As an arts organization in today's economic and political climate, we welcome and appreciate donations at all levels. Bag&Baggage is a registered 501(c)(3) and all donations are tax-deductible.
You can donate your time, by becoming a volunteer, or even by spreading the word on social media!
(Some companies, such as Intel make a financial donation match to volunteer hours, even if you're a retiree! Check with your employer to see if they have a match program)
You can make a financial donation online.
You can make a donation of stock; contact our development manager at barry@bagnbaggage.org to set up a transfer.
Many companies have a match program; if you have a corporate employer (or even if you're retired from a company), there's a good chance that they will match your donation of any of the above—potentially doubling or even tripling your overall gift! (In some cases, companies will even make a financial donation match to volunteer hours!) In most cases, a company will match donated funds once you've made your donation and submitted the relevant information, usually within a limited number of days. If your company uses Benevity, that's often how to submit donations for a match. Check with your company about their donation match policy!
If we haven't announced our next season yet, we're working on it! We usually announce the next year's season sometime around March or April, for shows that begin performing in the fall of that year. Keep your eyes out for the news (or subscribe to our newsletter!—just scroll down to the bottom of this page); we often have an in-person event where we announce the next season and start offering memberships (sometimes discounted) for sale!
Our regular practice is to hold general season auditions near the beginning of our season, and often callbacks closer to the start of each individual show. Visit our Audition Information page for news of any upcoming scheduled auditions, and information on how to sign up.
In the past, we have very occasionally put on shows that called for high-school age actors, but it's safe to assume that in general, we are pretty much never casting roles for minors. We do, however, have a developing program for training high-school age theater professionals, called HYPE (Hillsboro Youth Performing Ensemble). Applications are limited to 10 students this year (25/26 season), and are not yet open. Watch our web page for news about how and when to apply.
Quick links
Hopefully these sections hold the answer to your question. If not, let us know!
Have more questions?
If your question isn't answered here, please send it to us, so we can fix that!
You can call us at (503) 345-9590, drop by the box office, or email us at info@bagnbaggage.org
Or, you can fill in the form below.
However you get in touch with us, we'll get back to you as soon as we can!